The term “Concierge”
is derived from the French Comte Des Cierges; the keeper of the candles, who tended to visiting nobles in castles of the medieval
era. During the 19th & 20th century a “Concierge” was typically a middle aged
woman who attended to the community of an apartment building. Currently, that particular position in apartments has
been replaced by janitors who are less expensive and far less intrusive. In the hospitality industry a “Concierge”
is the person in the know, one who literally has the most current information on where to dine, local attractions, inside
information that enhances the visitors stay and to fulfill a guests’ desires. The contemporary evolution of “Concierge”
now includes being a personal assistant or Girl Friday; a trusted support person who can complete tasks such as grocery shopping,
errands, party planning, project management, secretarial services, travel arrangements and offering any other services that
might improve the quality of life.
Why hire a Concierge?
The lack of time in today’s lifestyle is the major reason. Many families today are either dual income, or single
parent. Both of these scenarios make it very challenging to have excess time to complete everyday tasks that are extremely
time consuming. Exhaustion is a major cause of illness today.
